Refund Policy

1. Digital Services Refund Policy

Due to the nature of our digital services, refunds are handled on a case-by-case basis. We strive to ensure complete satisfaction with our services.

2. Eligibility for Refund

Refunds may be considered under the following circumstances:

• Service not delivered as described
• Technical issues preventing service delivery
• Mutual agreement to cancel the project

3. Non-Refundable Items

The following are generally non-refundable:

• Work already completed and delivered
• Custom designs or development work
• Third-party services or licenses

4. Refund Process

To request a refund:

1. 1
   Contact us at support@smbwebdesign.art
2. 2
   Provide your order details and reason for refund
3. 3
   Allow up to 14 business days for review
4. 4
   If approved, refund will be processed through original payment method

5. Contact Us

For any questions about our refund policy, please contact us at:
Email: support@smbwebdesign.art
Address: Slovakia